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CLOTHING INSPIRED BY SUSTAINABLE
FUTURE IDEAS 
WITH ART IN HEART

Shipping & Delivery

Getting your long-awaited jacket is an exciting moment and we would like to make it as easy as possible.
Please be patient and read the information below.

We are a small team and sending our items for delivery normally three times a week on Mondays, Wednesdays and Saturdays. If you have any special requests for your delivery, please contact us at info@smugawear.com and we will do our best to meet your expectations. 

 

Shipping will be executed from The Netherlands, please note the delivery rates below: 

Returns

 

Free

Free

Free

7 €

Destination

Netherlands

EU countries

Other European ctry.

Worldwide

Rates

8 €

13 €

18 €

29 €

Delivery time

2-3 w. d.

3-5 w. d.

3-5 w. d.

3-5 w. d.

* Note: additional cost like customs, duties, and taxes may apply and to be paid by the customer.

 

By choosing “UPGRADE YOUR OWN JACKET” option you will need to ship your jacket to us first.

Please follow the instructions from the order confirmation email, which you will receive after placing the order.

If you don’t hear from us in 24 hours, please check your spam folder or drop us a line at info@smugawear.com and we will resend the confirmation email. 

Returns

Thank you for ordering our hand-painted exclusive jacket! We are doing our best to deliver high quality products to our customers, but we understand that sometimes it doesn’t work out. In this case, it is possible to return it in fourteen (14) days period after the delivery date. 

Orders within the European Union are subject for free return policy. Outside of Europe 7€ will be charged from the refund.  Please contact us for the return instructions.

In case of returns, the jackets should be clean, unworn, unwashed and contain all the original labels.

We will notify you once the item is well received and the refund will be transferred on your account.

Sizing

As we are deeply committed to leaving as little impact on the earth as possible all our jackets are upcycled and unique.Same applies to the size. 

 

We are indicating precise measurements of each item and you can refer to the diagram below to verify the best fit for you. 

 

We have selected every jacket with a specific style in mind and most of them are meant to be worn as an oversized “boyfriend” fit. Please contact us at info@smugawear.com if you have any doubts and we will be happy to help you to select what fits you the best.

Care instruction

What can be a better fit than the idea of not overusing the natural resources, like water, and a denim jacket which does not like to be washed a lot?! It’s a perfect match!

We already took good care of the initial cleaning and steaming those beautiful vintage jackets. So you can wear without an additional wash. And if you would follow these simple instructions, your denim will last longer and it will be better for the environment.

  1. Wash it as less as possible. If there is a stain it can be removed by using a damp cloth with mild soap.
     

  2. Once there is a time to properly wash it, turn the jacket inside out, button up to prevent the image from damage and wash in the washing machine on a low temperature.
     

  3. Dryers are not the best friends of the denim in general. Especially when there is a hand-painted image, it’s better to hang to dry outside. To prevent from fading and getting unwanted wrinkles dry it inside out and with the buttons closed.
     

  4. If there is a need to iron the jacket, turn it inside out and don’t use the steam over the painted parts.
    DO NOT directly iron on the image.

Enjoy your jacket!

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us:

+31687101991

Send us an email:

info@smugawear.com

Copyright © 2020 SMUGA

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